CodeXcelerate
CodeXcelerate
// ai service
We build custom AI chatbots trained on your knowledge base, website, and product documentation — so they answer your customers' actual questions accurately, not with generic filler. Deployed across your website, WhatsApp, and messaging platforms, our chatbots handle support queries, qualify leads, book appointments and escalate complex cases to your team. Clients typically deflect 40–60% of support tickets and reduce first-response time from hours to seconds.
// sound familiar?
// who it's for
// what's included
// outcomes
// why codexcelerate
We build retrieval-augmented generation (RAG) chatbots that search your actual documents and knowledge base before answering. Unlike a plain GPT wrapper, the chatbot gives accurate, grounded answers from your content — and cites sources rather than hallucinating.
We set confidence thresholds on every chatbot so low-certainty queries are escalated to your team rather than answered badly. A chatbot that knows when to hand off is more valuable than one that always tries to answer.
We integrate with Crisp, Intercom, Freshdesk, Zendesk, WhatsApp Business API, and custom integrations. The chatbot slots into your existing support workflow rather than replacing it.
We review conversation logs monthly, identify gaps in the knowledge base, and retrain the retrieval system so the chatbot gets more accurate over time — not worse as your product evolves.
// tech we use
// process
We map your goals, users and constraints into a clear product brief and fixed scope.
We design the experience and architecture before a line of code ships.
We build in agile sprints with weekly demos and full transparency into progress.
We ship to production with testing, monitoring and a smooth rollout plan.
We stay on as your team — iterating, optimizing and scaling with you.
// client reviews
"CodeXcelerate took TradeBeep from just an idea to a launched product — the app, the admin panel, the landing page, and even our marketing. Having one team handle the build and the growth made everything seamless."
Oluwole Kayode
Founder, TradeBeep
"They built Snap To Let end to end, from concept to launch, and the quality was excellent. We trusted them so much that we're now building a second product with them."
Geetha Nath
Founder, Snap To Let
// related work
// faq
An AI chatbot trained on your data handles customer support queries, qualifies leads, books appointments, and answers product questions 24/7 — typically deflecting 40–60% of inbound tickets. It frees your team from repetitive queries and ensures leads get an instant response at any hour.
Tell us what you're building and get a free, no-obligation quote — we reply within 4 hours.
