// ai service
AI Chatbots
We build custom AI chatbots trained on your knowledge base, website, and product documentation — so they answer your customers' actual questions accurately, not with generic filler. Deployed across your website, WhatsApp, and messaging platforms, our chatbots handle support queries, qualify leads, book appointments and escalate complex cases to your team. Clients typically deflect 40–60% of support tickets and reduce first-response time from hours to seconds.
// sound familiar?
Is This the Right Fit?
// who it's for
Built For These Situations
// what's included
What You Get
// outcomes
What Success Looks Like
// why codexcelerate
Why Clients Choose Us
RAG — not just a wrapped GPT
We build retrieval-augmented generation (RAG) chatbots that search your actual documents and knowledge base before answering. Unlike a plain GPT wrapper, the chatbot gives accurate, grounded answers from your content — and cites sources rather than hallucinating.
Confidence thresholds and graceful handoff
We set confidence thresholds on every chatbot so low-certainty queries are escalated to your team rather than answered badly. A chatbot that knows when to hand off is more valuable than one that always tries to answer.
Built to integrate with your stack
We integrate with Crisp, Intercom, Freshdesk, Zendesk, WhatsApp Business API, and custom integrations. The chatbot slots into your existing support workflow rather than replacing it.
Continuously improves from conversation data
We review conversation logs monthly, identify gaps in the knowledge base, and retrain the retrieval system so the chatbot gets more accurate over time — not worse as your product evolves.
// tech we use
Our Toolkit
// process
How We Deliver
Discovery
We map your goals, users and constraints into a clear product brief and fixed scope.
Design
We design the experience and architecture before a line of code ships.
Build
We build in agile sprints with weekly demos and full transparency into progress.
Launch
We ship to production with testing, monitoring and a smooth rollout plan.
Support
We stay on as your team — iterating, optimizing and scaling with you.
// client reviews
What Clients Say
"CodeXcelerate took TradeBeep from just an idea to a launched product — the app, the admin panel, the landing page, and even our marketing. Having one team handle the build and the growth made everything seamless."
Oluwole Kayode
Founder, TradeBeep
"They built Snap To Let end to end, from concept to launch, and the quality was excellent. We trusted them so much that we're now building a second product with them."
Geetha Nath
Founder, Snap To Let
// related work
Related Case Studies
// faq
Frequently Asked Questions
An AI chatbot trained on your data handles customer support queries, qualifies leads, books appointments, and answers product questions 24/7 — typically deflecting 40–60% of inbound tickets. It frees your team from repetitive queries and ensures leads get an instant response at any hour.
Let's build it together
Tell us what you're building and get a free, no-obligation quote — we reply within 4 hours.