// ai service

Custom AI Platforms

Off-the-shelf AI tools answer general questions. A custom AI platform built by CodeXcelerate answers questions about your business — trained on your documents, governed by your data rules, and designed for your team's specific workflows. We build end-to-end AI platforms: RAG knowledge systems that search your proprietary data, LLM-powered dashboards your entire team can use, voice AI applications for customer-facing automation, and AI marketplaces that serve multiple user types from a single infrastructure. We shipped Affortable — an AI marketplace with 18,000+ active users — in 160 hours. That's the standard we hold every AI platform build to: production quality, real users, real scale. Custom AI platform development starts from $8,000. Every engagement begins with a free technical review of your use case — no pitch, just a clear technical recommendation.

50+Products shipped
5.0★Upwork rated
10+Countries served
6 wksTypical MVP timeline
NDAEvery engagement

// sound familiar?

Is This the Right Fit?

✕ChatGPT and off-the-shelf tools hallucinate on your domain-specific questions
✕Your team can't use raw API access — you need a real interface and guardrails
✕AI outputs aren't auditable — you don't know when the model is wrong
✕You've built a demo but can't get it to production quality at scale

// who it's for

Built For These Situations

01B2B SaaS companies embedding AI into their core product to increase retention and expand ARPU
02Enterprises who want internal AI tools grounded in proprietary documents, policies, and data
03Startups building an AI-native product that competes on intelligence, not just UI
04Businesses who've hit the limits of ChatGPT or Copilot and need something purpose-built

// what's included

What You Get

AI platform architecture design and technical specification
Custom RAG pipeline — document ingestion, chunking, embedding, hybrid search
LLM selection and integration (OpenAI GPT-4o, Claude, Llama, Mistral)
Fine-tuning or RLHF where domain accuracy requires it
Vector database setup — Pinecone, Weaviate, or pgvector depending on scale
Multi-user interface with role-based access control
Admin dashboard — usage analytics, cost tracking, latency and quality metrics
Evaluation framework — test suite and quality monitoring so you know when outputs degrade
Prompt engineering and system prompt hardening
Cloud deployment (AWS, GCP, or Azure) with autoscaling and cost controls
API cost optimisation — caching and batching strategies (typically 30–60% cost reduction at scale)
GDPR and data governance compliance layer
30-day post-launch support and monitoring

// outcomes

What Success Looks Like

→AI platform live in production, serving real queries on your proprietary data
→RAG retrieval accuracy of 85%+ on your domain from week one
→LLM API cost reduced 30–60% through caching and prompt optimisation
→Entire team using the platform — not just engineers via raw API
→Admin dashboard showing every query, cost, latency and quality metric in real time
→Zero proprietary data sent to external providers without explicit permission
→Evaluation suite catching quality degradation before users notice

// why codexcelerate

Why Clients Choose Us

We've shipped AI products to 18,000+ real users

We built Affortable — a pay-as-you-go AI marketplace — from zero to 18,000+ active users in 160 hours. That means we've solved real AI product problems at scale: cost control, model fallbacks, streaming UX, multi-provider routing, and quality monitoring. Most agencies haven't shipped an AI product. We run one.

Model-agnostic — we pick what performs, not what's popular

We work with OpenAI GPT-4o, Anthropic Claude, Llama 3, Mistral, and Gemini. We choose the right model for your use case, latency requirements and budget — not based on vendor relationships. For most knowledge-base applications, Claude outperforms GPT-4o on long-context retrieval. We'll tell you that even if it's not the obvious choice.

RAG systems that actually retrieve correctly

Most RAG demos look good but break on production data — the wrong chunks get retrieved, the model hallucinates, edge cases fail. We use hybrid search (vector + BM25 keyword), metadata filtering, re-ranking, and query rewriting to get 85%+ accuracy on real domain data. Evaluation is built in from day one, not bolted on after.

60–70% lower cost than US/UK AI agencies

Senior AI engineering in the US costs $150–$250/hr. Our team — LangChain, LangGraph, RAG, fine-tuning, vector databases, FastAPI — bills at $45–$65/hr with Western-standard delivery, English communication, NDA before work starts, and 3–4 hours of daily timezone overlap with US and UK teams.

// comparison

Us vs. a Typical Agency

What we compareCodeXcelerateTypical agency
Built on your proprietary dataYes — custom RAG pipelineGeneric pre-trained knowledge only
Model flexibilityOpenAI, Claude, Llama, Mistral, GeminiUsually single vendor lock-in
Evaluation frameworkBuilt in — test suite + quality dashboardTypically none
Admin dashboardUsage, cost, latency, quality metricsRarely included
Scales to 10,000+ usersYes — architected for scale from day oneDemo-grade, needs rewrite
API cost optimisation30–60% reduction via caching/batchingNot addressed
Senior engineer rate$45–$65/hr$150–$250/hr (US/UK agencies)

// tech we use

Our Toolkit

OpenAI GPT-4oClaude APILlama 3MistralLangChainLangGraphPythonFastAPIPineconeWeaviatepgvectorAWSGCPDockerRedisPostgreSQL

// process

How We Deliver

01

Discovery

We map your goals, users and constraints into a clear product brief and fixed scope.

02

Design

We design the experience and architecture before a line of code ships.

03

Build

We build in agile sprints with weekly demos and full transparency into progress.

04

Launch

We ship to production with testing, monitoring and a smooth rollout plan.

05

Support

We stay on as your team — iterating, optimizing and scaling with you.

// client reviews

What Clients Say

★★★★★

"CodeXcelerate took TradeBeep from just an idea to a launched product — the app, the admin panel, the landing page, and even our marketing. Having one team handle the build and the growth made everything seamless."

Oluwole Kayode

Founder, TradeBeep

★★★★★

"They built Snap To Let end to end, from concept to launch, and the quality was excellent. We trusted them so much that we're now building a second product with them."

Geetha Nath

Founder, Snap To Let

// faq

Frequently Asked Questions

A custom AI platform is a production-grade software product built on large language models (LLMs) and your proprietary data — combining retrieval-augmented generation (RAG), a purpose-built user interface, role-based access control, monitoring dashboards, and safety guardrails into a single system tailored to your specific business workflows. Unlike ChatGPT or Copilot, a custom AI platform only answers from your data, enforces your access rules, and is designed for your users — not the general public.

Let's build it together

Tell us what you're building and get a free, no-obligation quote — we reply within 4 hours.

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